Master Flame Elite Burner Propane Gas with Safety Pilot Valve with Aged Oak Log Set Master Flame

Elite Burner Propane Gas with Safety Pilot Valve with Aged Oak Log Set

NOTE: We value your safety and satisfaction as our customers. Therefore, we require that all gas burner products be installed by a certified technician. This is a mandatory condition for purchasing our products. If you do not have the capability to arrange for a certified technician, we regret to inform you that we cannot sell you the item.

The vented Slope Glaze burner will provide years of beautiful ambient shimmering flames. Ceramic beads inside the burner tumble the gas to create remarkably realistic flame movement. The manual controls on this Slope Glaze burner will allow you to turn the set on and off and adjust the flame slightly. Burner models containing VSM or VSR must be lit by hand before the set is turned on. These vented logs are a maintenance-free alternative to a real wood-burning fireplace when heating is not essential. All gas log sets from Empire Comfort Systems are designed and tested to ANSI standards. Empire proudly manufactures its Gas Log sets in the USA!

**Lead time is 3 weeks from the date order**

Features

• A manual safety pilot is simply designed for ease of use
• Slope Glaze burners raise the standard for realistic dancing flames
• ANSI Certified for safety
• The flexible gas line required to complete installation (not included)

Dimensions

Specifications

Note: Gas valves are preinstalled on the left side of the burner system unless specified for the right.

Lead Time

Your order will ship in 10-14 business days from receipt of the order. Customers can follow up on their orders via email at info@homesteadsupplier.

WARRANTY POLICY

Aspen Industries Inc. warranties its fire pit safety screen and fire grates, to the original owner, against breakage (except breakage due to mishandling and abuse) for 12 months from the date customer receives the product. Shipping will not include. No warranty on paint- normal weathering and some discoloration may occur depending upon the materials burned. Our Return Policy covers damaged or defective products only. Scratched or exposed metal will oxidize and discolor. If you feel that your product is defective or has been damaged during shipment, please contact one of our Customer Service representatives immediately at sales@masterflame1 If the product is found to be defective or damaged, either a replacement or refund may be issued. Any refund issued will be applied to you as a credit to your account. If the product was damaged during shipment, we will require you to provide us with information and pictures of the damaged product including packaging so that we may file a claim with our shipper. Our Return Policy excludes “buyer’s remorse”.

DAMAGED FREIGHT

And If the package is delivered via FedEx or UPS ground email us at sales@masterflame1 when you notice any damages and we’ll reship a new product and take care of all claims. If the product comes on a pallet via a common LTL carrier such as an extremely large firepit screen. Inspect the product before signing any paperwork. Upon inspection, if you notice damages then refuse the freight and call us and we’ll reship you a new product. All of our products have stickers on the package. Do not accept if the product is damaged. This is very important. Once you sign the paperwork you are saying that you received the product in good shape and there are no damages. In the unfortunate event that a product is delivered and you do the sign for it without inspecting the product first – then according to the freight companies’ policies all damage claims must be filed by the consignee (the receiving customer) If you have any questions, please call 630.238.0611. It’s best that you completely understand this before ordering and freight being delivered via Common LTL carriers. If you arrange for your freight company to pick up any product from our warehouse, we will not accept liability for any damages. This would be between you and whoever picked up the freight from our warehouse. This includes any freight forwarding companies as well.