Outdoor Stainless Steel Burner with Aged Oak Log Set
NOTE: We value your safety and satisfaction as our customers. Therefore, we require that all gas burner products be installed by a certified technician. This is a mandatory condition for purchasing our products. If you do not have the capability to arrange for a certified technician, we regret to inform you that we cannot sell you the item.
Aspen Industries reclaims your outdoor space from the cold grip of winter! Up to 88,000 BTUs of heat are yours to command with the Master Flame Natural Gas Outdoor Fireplace Burner. This powerful burner features entirely stainless steel construction and a heat-resistant black finish that protects it from corrosion and premature aging. Aspen Industries’ refractory aged oak log set improves the efficiency of the Master Flame Natural Gas Outdoor Fireplace Burner by absorbing heat from the burner’s flames and radiating it outwards to keep you cozy through chilly nights and days.
Features
- Color: Brown
- Easy match lighting
- Stainless steel construction
- Includes complete installation kit
- Black finish electrostatically applied to burner
- The baffle system directs water to the floor of a fireplace
Dimensions
| ODSS-18 | 18″ W x 8″ H x 14″ D |
| ODSS-21 | 21” W x 8″ H x 14″ D |
| ODSS-24 | 24” W x 8″ H x 14″ D |
| ODSS-30 | 30” W x 8″ H x 14″ D |
Specifications
| Size | Available in 18″ | 21″ | 24″ | 30″ diameter |
| Height | 8 inches. |
| Heat Type | Natural Gas |
| BTU Output | 18″ – 55,000 BTU 21″ – 60,000 BTU 24″ – 80,000 BTU 30″ – 88,000 BTU |
| Number of Burners | 2 (front and back) |
Lead Time
Your order will ship in 10-14 business days from receipt of order. Customers can follow up on their order via email at info@homesteadsupplier.
WARRANTY POLICY
Aspen Industries Inc. warranties its fire pit safety screen and fire grates, to the original owner, against breakage (except breakage due to mishandling and abuse) for 12 months from the date customer receives the product. Shipping will not include. No warranty on paint- normal weathering and some discoloration may occur depending upon materials burned. Our Return Policy covers damaged or defective products only. Scratched or exposed metal will oxidize and discolor. If you feel that your product is defective or has been damaged during shipment, please contact one of our Customer Service representatives immediately at sales@masterflame1 If the product is found to be defective or damaged, either a replacement or refund may be issued. Any refund issued will be applied to you as credit in your account. If the product was damaged during shipment, we will require for you to provide us with information and pictures of the damaged product including packaging so that we may file a claim with our shipper. Our Return Policy excludes “buyer’s remorse”.
DAMAGED FREIGHT
And If the package is delivered via FedEx or UPS ground email us at sales@masterflame1 when you notice any damages and we’ll reship a new product and take care of all claims. If the product comes on a pallet via common LTL carrier such as an extremely large firepit screen. Inspect the product before signing any paper work. Upon inspection, if you notice damages then refuse the freight and call us and we’ll reship you a new product. All of our products have stickers on the package. Do not accept if product is damage. This is very important. Once you sign the paper work you are saying that you received the product in good shape and there are no damages. In the unfortunate event that a product is delivered and you do sign for it without inspecting the product first – then according to the freight companies’ policies all damage claims must be filed by the consignee (the receiving customer) If you have any questions, please call 630.238.0611. It’s best that you completely understand this before ordering and freight being delivered via Common LTL carriers. If you arrange for your freight company to pick up any product from our warehouse, we will not accept liability for any damages. This would be between you and whomever picked up the freight from our warehouse. This includes any freight forwarding companies as well.
| Size | 18", 21", 24", 30" |
|---|
Fast Shipping and Professional Packing
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we can offer various shipping options. Our warehouse staff are highly trained and will pack your products in accordance with our exact and precise specifications. Before shipment, all items are carefully examined and safely secured. Every day, we deliver to thousands of customers in multiple countries. Our dedication to becoming the largest online retailer in the world is shown by this. The distribution centers and warehouses distribution are situated in Europe and the USA.
Please note that orders with more than one item are given a processing time according to the specific item.
We will carefully examine all items ordered before shipping. Most orders are shipped within 48-hours. Delivery time ranges between 3-7 days.
Returns
Stock is dynamic. It's not completely managed by us, since we are involved with multiple parties such as the factory and the storage. The actual inventory may change at any moment. Please understand it may happen that your order will be out of stock when the order is placed.
Our policy lasts for 30 days. If you haven't received your product within 30 days, we are not able to provide either a return or exchange.
For your item to be eligible for return the item must not be opened and in the condition you received it. It must also be returned in its original packaging.
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